1. Introduction
Welcome to the website of Alam Ikleel Interior Decoration Company ("we,""us," or "our"), accessible at www.alamikleel.com. We are committed to protecting the privacy of our website visitors, customers, and users in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia (Royal Decree No. M/19 dated 09/02/1443 AH, as amended by Royal Decree No. M/148 dated 05/09/1444 AH) and its Implementing Regulations.
This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, use our services, or interact with our advertisements on social media platforms including Meta (Facebook and Instagram).
By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy. Where required by law, we will obtain your explicit consent before collecting or processing your personal data.
2. Data Controller Information
The data controller responsible for your personal data is:
Company Name: Alam Ikleel Interior Decoration Company
Location: Kingdom of Saudi Arabia
Website: www.alamikleel.com
Phone: (+966) 58 201 0678
For any privacy-related inquiries, please contact us using the details provided in the Contact Us section below.
3. Personal Data We Collect
We may collect the following categories of personal data depending on how you interact with our website and services:
3.1 Information You Provide Directly
- Full name
- Email address
- Phone number
- Mailing or project address
- Messages, inquiries, and project requirements submitted through our contact form
- Any other information you voluntarily provide to us
3.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical data, including:
- IP address
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- Pages visited and time spent on our website
- Referring website or source
- Language preferences
3.3 Data Collected Through Advertising Platforms
When you interact with our advertisements on Meta platforms (Facebook and Instagram), we may collect or receive the following data through Meta Pixel, Conversions API, or similar tools:
- Click and interaction data on our advertisements
- Browsing behavior on our website after clicking an ad
- Conversion events (e.g., form submissions, page views)
- Demographic and interest-based data provided by Meta for ad targeting
4. How We Use Your Personal Data
We process your personal data only for legitimate and lawful purposes, including:
- To respond to your inquiries and provide interior design consultations
- To deliver our interior design, flooring, curtains, wallpaper, upholstery, and related services
- To communicate with you about our services, projects, and updates
- To manage and improve our website functionality and user experience
- To conduct advertising and marketing campaigns on Meta (Facebook and Instagram) and other platforms
- To measure the effectiveness of our advertising campaigns
- To create retargeting and lookalike audiences for advertising purposes
- To comply with applicable laws and regulations in the Kingdom of Saudi Arabia
- To protect our legal rights and prevent misuse of our services
5. Legal Basis for Processing
In accordance with the Saudi PDPL, we process your personal data based on one or more of the following legal bases:
- Consent: Where you have provided explicit consent for processing, such as when submitting a contact form or accepting cookies.
- Contractual Necessity: Where processing is necessary to perform a contract or take steps at your request before entering into a contract for our interior design services.
- Legal Obligation: Where processing is required to comply with applicable Saudi laws and regulations.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services and marketing, provided this does not override your fundamental rights and freedoms.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and to support our advertising efforts. These include:
- Essential Cookies: Required for the basic functioning of the website (e.g., session management, security).
- Analytics Cookies: Used to understand how visitors interact with our website, helping us improve its performance and content.
- Advertising Cookies: Used by third-party platforms such as Meta (Facebook Pixel) to deliver targeted advertisements, measure ad performance, and build retargeting audiences.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
7. Sharing of Personal Data
We do not sell your personal data. We may share your personal data with the following categories of recipients only as necessary:
- Service Providers: Third-party companies that assist us with website hosting (Wix.com), analytics, and advertising (Meta Platforms, Inc.).
- Advertising Partners: Meta (Facebook and Instagram) for the purpose of running, measuring, and optimizing our advertising campaigns.
- Legal Authorities: Government authorities or regulatory bodies when required by law or in response to a valid legal request.
- Professional Advisors: Legal, financial, or business advisors when necessary for our operations.
All third-party service providers are required to process your data in accordance with applicable data protection laws and only for the purposes specified.
8. International Data Transfers
Some of our service providers, including Wix.com and Meta Platforms, Inc., may process your personal data outside the Kingdom of Saudi Arabia. In such cases, we ensure that appropriate safeguards are in place in accordance with the PDPL and the Regulation on Personal Data Transfer Outside the Kingdom.
9. Data Retention
- Contact form submissions and project inquiries: Retained for the duration of the business relationship and up to 5 years thereafter.
- Website analytics data: Retained in anonymized or aggregated form for up to 2 years.
- Advertising data: Retained in accordance with Meta Platforms data retention policies.
When personal data is no longer necessary, we will securely delete or anonymize it.
10. Your Rights Under Saudi PDPL
- Right to be Informed
- Right of Access
- Right to Correction
- Right to Deletion
- Right to Restrict Processing
- Right to Withdraw Consent
- Right to Object to Direct Marketing
- Right to Data Portability
To exercise any of these rights, please contact us using the details provided in Section 14 below. We will respond to your request within 30 days.
11. Data Security
- Secure Socket Layer (SSL) encryption on our website
- Restricted access to personal data on a need-to-know basis
- Regular review and updating of our security practices
- Use of secure hosting platforms (Wix.com) with built-in security features
While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure.
12. Meta (Facebook & Instagram) Advertising
We use Meta advertising tools, including Facebook Pixel and Conversions API, to deliver targeted advertisements and measure campaign effectiveness. Through these tools:
- We may collect data about your interactions with our website after you click on our ads.
- Meta may use cookies and similar technologies to show you relevant advertisements on Facebook, Instagram, and the Meta Audience Network.
- We may create Custom Audiences based on website visitors or customer lists, and Lookalike Audiences to reach similar users.
Your data shared with Meta is subject to both this Privacy Policy and Meta’s own Privacy Policy (available at https://www.facebook.com/privacy/policy/ ).
You can manage your ad preferences and opt out of personalized ads through your Facebook/Instagram account settings or through the following resources:
- Facebook Ad Preferences: https://www.facebook.com/adpreferences
- Digital Advertising Alliance Opt-Out: https://optout.aboutads.info
13. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
14. Contact Us
Alam Ikleel Interior Decoration Company
Kingdom of Saudi Arabia
Phone: (+966) 58 201 0678
Website: www.alamikleel.com/contact
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
16. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL) and its Implementing Regulations.